Customer Testimonals

"Atlantic Shores is a family-owned business. My heat/ac broke the end of November, 2009. Purchasing a new unit was a big project for me and my family. Mr. Hal Nystrom, Vice President, personally visited my home in Virginia Beach and recommended a unit that would fit our needs. He was able to put us at ease and make this a relatively painless process. As promised, his staff was able to complete the installation just three days later. They also checked my current duct work to be sure all would be in working order. It was wonderful to arrive home that Thursday evening and have a nice warm home. The unit is very efficient and quiet. Kudos to Hal and his team at Atlantic Shores!"

C.J. Davis, Virginia Beach

"I wanted to let you know ASAP that the installation of my geothermal unit went exceptionally well yesterday. Karen and I are extremely pleased with the installation of both the loop field and the Water Furnace Unit. The performance of your team was exceptionally professional. The customer face that Chris, Mike and Andrew presented to both me and Pinkston Geothermal was professional, informative, and polite. Even during the few moments of adversity (dealing with the cold weather, the drain alert and the control center mix-up) that will always occur during a complex technical installation, the job was dealt with in such a manner that, as the customer, I saw nothing but two teams working together to optimize their combined professional knowledge and experience to get the job done quickly and efficiently. Thank you for a Job Well Done!"

Very Respectfully, Bob Moen

" Your people just completed the installation of our heating and cooling system and we are very pleased with it. All of your people I dealt with, from your sales representative to the gentlemen that did the installing were outstanding in their job. It is indeed rare to have a group of people perform a service for us that is so efficient, knowledgeable and professional. You must hire above average people or have a very good training program, or both of the above. You must be very proud to have such loyal and talented employees. "

Our thanks to you all! - Mr. & Mrs. Sherman H., Virginia Beach, VA

" My Brother and I sincerely appreciate the quick service that you and your technicians have provided for our elderly mother. Your kindness and patience was that of Old Suffolk. We couldn't ask for a better company. "

Thank You. - Nancy P., Suffolk

" I just wanted to take the time to thank you for your excellent service that you've provided. Recently, I've had a new heat pump installed and through the process I've dealt with Shawn and 4 staff members: Anthony, Dave, Rick, and Steve. I have found your company to be responsive, friendly, and customer-focused. It is unfortunate that in today's times, I don't usually expect excellent customer service, as it seems to the exception rather than rule. However, I am pleased to tell you that my encounters with all 5 of the people mentioned above has been positive, and it is obvious to me that your company is focused on providing excellent customer service. "

Thank you and keep up the good work, Steve K., Suffolk

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